This policy explains what Outscoped collects, how it's used, and your choices. Short version: we collect what's needed to run the service, we don't sell your data, and we will never use your bid data to compete against you.
1. What we collect
- Account data: name, company name, email, and a password if you set one (stored hashed; we cannot read it).
- Customer Data you create: proposals, client names and contacts, square footage and pricing inputs, production-rate settings, logos, templates.
- Proposal activity: when a proposal link is sent, opened, and signed, and the signature your client provides.
- Usage and technical data: log data, device/browser type, IP address, and campaign parameters (UTM) that tell us how you found Outscoped.
- Billing data: handled by our payment processor (Stripe). We never see or store full card numbers.
Signing in with Google: if you choose Continue with Google, Outscoped receives your name, email address and Google account ID from Google. We use them only to sign you in and to create your account. We do not receive your Google password, and signing in with Google does not give Outscoped access to your Gmail or any other Google data.
2. How we use it
- To provide the service: build, send, track, and store your proposals.
- To operate reminders and integrations you enable.
- To secure the service: fraud prevention, rate limiting, audit logs.
- To communicate with you about your account and, if you opt in, product updates. Every marketing email includes an unsubscribe that we honor promptly.
- To understand and follow up with business visitors to Outscoped's public marketing pages.
- To improve the product using aggregated, anonymized statistics that cannot identify any customer, client, or bid.
3. What we never do
- We never sell your data. Not to advertisers, data brokers, or anyone else. The Meta Pixel described in section 8 runs only on public website pages and never sees your proposals or clients. The one sign-up signal we send Meta is also described there.
- We never use your Customer Data to compete against you. Outscoped's owners also operate cleaning businesses. Your bids, rates, clients, and pipeline are never used to inform any of those businesses, never shared with other customers, and never used to advantage anyone over you.
- We never share your client lists or proposal contents except as needed to provide the service (below) or as required by law.
4. Who we share data with
Service providers who help us run Outscoped, bound to use data only on our instructions: cloud hosting (Cloudflare), payments (Stripe), email delivery, website analytics (Google Analytics and PostHog), advertising measurement on public website pages (Meta), and, only when you connect them, the integration services you choose (for example your CRM, Google Sheets, or Slack). When you enable an integration, we send it only the data described in that integration's description, and you can disconnect at any time. We may disclose data if required by law, and we will tell you when legally permitted to do so.
Website visitor identification
Until October 16, 2026, Outscoped's public website pages (never the signed-in app) used GetLeads, a business visitor identification service. We no longer use it. To ask about or delete any information we received from it, email [email protected].
5. Your clients' data
When you add clients and send them proposals, you are the controller of that information and Outscoped processes it on your behalf. Please only add client information you're entitled to use. Proposal recipients interact with a secure link; we collect their view and signature activity solely to show it to you.
6. Security
Data is encrypted in transit, passwords are hashed, proposal links use unique expiring tokens, and each customer's data is isolated by account. No system is perfectly secure; if a breach affects your data we will notify you as required by law and without unreasonable delay.
7. Retention and deletion
We keep your data while your account is active. The account owner can delete the account at any time from Settings. Deletion is immediate and removes your data from production systems, with backups purged on a rolling schedule, so if you want a copy of your data, email [email protected] for an export before you delete. You can delete individual proposals and clients anytime in the product.
8. Your rights and choices
You can access, correct, or delete your data in the product, and request an export or make any other privacy request by emailing [email protected]. Depending on where you live, you may have additional rights under laws such as the CCPA; we honor verified requests regardless of location. We do not discriminate against you for exercising privacy rights. Inside the signed-in app, we use only the browser storage needed to keep you signed in. Our public website pages use Google Analytics, and our marketing pages also use PostHog, to measure how the site is used. Our public website pages, but never the signed-in app, client documents, or sign-in and account pages, also use the Meta Pixel. It tells Meta which pages you visited so we can measure our ads and show Outscoped ads to past visitors on Facebook and Instagram. It does not collect what you type into forms. When you create an account on our website, our server also tells Meta that a new account was created, with a hashed (one-way scrambled) copy of your email address and the Meta cookies in your browser, so we can count sign-ups from our ads and stop showing sign-up ads to existing customers. This never happens in our mobile apps. If your browser sends a Global Privacy Control signal, neither of these happens. You can also manage ad settings in your Facebook or Instagram account, or email [email protected] to opt out.
9. Children
Outscoped is a business tool and not directed to anyone under 18. We do not knowingly collect data from minors.
10. Changes
If we make material changes to this policy, we'll notify you by email or in the product before they take effect.
11. Contact
[email protected] ยท Outscoped, 30 N Gould St, Sheridan, WY 82801